Data points out that enterprise data management solutions are expected to move about $ 105 billion by 2020.
The advancement of technology in recent decades has made information sets grow in importance among companies. Because of this, it is essential that they are properly processed and stored to assist business decision makers.
This importance is reflected in the numbers. Enterprise data management solutions are expected to move about $ 105 billion by 2020, with an average annual growth of 10.2 percent, according to MarketsandMarkets estimates.
The positive performance is mainly explained by the increasing need of corporations to deal with information in their internal and external processes and the search to optimize products and services developed by the company.
Therefore, the quality of this area should be the main objective of any corporate strategy. Quality data at the bottom allows for greater alignment between expectation, productivity and goals on all fronts of the organization, making decision making more assertive while reducing conflicts and operational failures.
When there is a well-managed database with quality information, the chance of success is much more likely. With this resource in hand, business owners are able to analyze in which direction the company is heading and identify points of correction in their strategies and even areas where they can step up to expand further.
In addition, up-to-date data allow an analysis of employee performance, quality of service, the impact of marketing actions, the return obtained by certain communication actions, among other purposes.
Having good management of your database also has immediate effects on customer relationships. When you have assertive and real information about the audience that engages with your brand, the relationship tends to be simpler and more enjoyable. If before many professionals bet on feeling, now it is necessary to base and justify each decision made with analysis and reports.
Rafael Albuquerque is CEO of Unitfour, a leading Brazilian company providing data for billing, call centers, risk, credit, anti-fraud, CRM and marketing.
Source: Front Page with information from the E-Commerce News website.
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